FAQs

We highly recommend scheduling appointments in advance due to limited availability. Our peak seasons for standard services are typically March through May, August and September, as well as during holiday periods. For optimal scheduling, we suggest booking your next appointment at the conclusion of your current service. If you're unable to do so, it's advisable to contact us 2-4 weeks before your desired appointment date.

Yes, we accept gratuities on credit card payments.

Our listed prices are based on clients with medium-length hair (between collarbone and mid-shoulder) of average thickness. Prices may vary depending on hair length and thickness. We encourage you to discuss any pricing concerns or questions with your stylist.

Children are welcome for their scheduled appointments. However, to ensure the highest quality of service, we recommend arranging childcare or having a guardian supervise children in the waiting area during your appointment.

For color and styling services, we recommend arriving with clean, dry hair. For haircuts, we provide a complimentary shampoo and conditioning service prior to your cut.

We offer on-site hair and makeup services for wedding parties, both at our salon and at your chosen location. Please note that off-site services incur travel fees and require a minimum of three guests for booking.

For off-site services, we prefer payment by cash or personal check for both services and gratuities. Gratuities may also be paid directly to the technician via venmo.

False lashes are included in all our makeup services. However, if you prefer, we can accommodate requests for mascara application only.

We encourage clients to bring reference photos as they assist our stylists and artists in understanding your desired look. Please be aware that many online images are edited, and celebrities often undergo various cosmetic procedures, which may affect the achievability of certain looks.

For optimal results, we recommend scheduling your hair color appointment 7-14 days before your wedding date, as hair color typically looks its best within the first two weeks after application.